FAQ

Domande frequenti

Registrazione

 

Cosa include il prezzo del trip?

We include all lodging, meals and beverages*, including adult beverages. Custom bicycles adapted to every guest needs are also included on the price. You will also receive a cycling kit and all transportation during the trip. Not included are your pre- and post-trip travel (flights, hotels, etc.)
*Beverages ordered by guests beyond normal amounts, special drinks not listed on menus or beverages ordered away from group activities will incur in additional charges.

Vi occupi degli prenotazioni dei voli e degli alloggi per i giorni prima del trip?

For the moment, we do not offer any pre or post trip packages so we cannot make flight bookings or make any hotel reservations before or after your trip. We don’t work with any travel company that can offer you that service so if someone contact you on our behalf, please let us know.

Where do I have to arrive in order to start my trip with you?

We include you on the price a pick up at Bologna (train station or airport). If not, the meeting point is at the hotel at Modena or Maranello, depending on where do you start your trip. Please contact us if you want more information about the pick up.

L’assicurazione medica è inclusa nel prezzo?

It’s not included in the price as it is not required to travel with us, but we highly recommend that you purchase a travel insurance. We do have a travel insurance partner and can provide you more information about it, if you like to purchase it with us.

Cosa succede se il viaggio che voglio non si fa perche non ci sono abbastanza persone? Viene annullato?

If a trip is cancelled by us we will issue a full refund, or a full credit which can be applied to any other trip within 2 years, plus an additional 200€ to help you with changing any flights you may have already booked. If there is a cancellation you will be noticed at least one month previous the trip date. 

Se non riesco a fare il viaggio, quanti giorni in anticipo devo cancellare per ottenere un rimborso?

If you need to cancel your trip, please call us and we will try to issue you a refund or a credit toward a future trip where possible.
Some of our trips have wait lists, so with enough notice we can generally fill your spot.
Just take into account that the initial deposit is non-refundable. As our trips are very personalized and take a lot of planning, for a 60% refund you’ll need to cancel at least 60 days prior to the trip. For cancellations made between 60 and 45 days prior to the departure, a credit minus your initial deposit will be issued towards a future trip within two years.

Posso spostare la data del mio viaggio?

Yes, if you can’t make it to the trip for personal or medical reasons, but you still want to do the trip instead of getting a refund, you can move your trip date to another one in the future (within 2 years). This is only possible if you let us know at least 45 days in advance, to make sure we can fill your spot.

Attrezzature

Devo portare la mia bici?

You don’t have to bring your own bike as we have high quality bikes waiting for you and you would be able to choose the equipment that best suits your needs. But if you prefer to bring yours, you are more than welcome to do so.

Che tipo di attrezzatura devo portare?

We do not provide or have shoes available. Proper shoe fit, cleat setup and correct cleat for the pedals being used are critical. Please bring your riding shoes with you.

Devo essere un ciclista professionale per essere in grado de prendere il trip?

An important part of our trip is designed for cyclists. You need to feel comfortable riding in a small group with other riders and using clipless pedals. If you are used to go out on your bike one or two times a week, then you will do fine and have a great time. Some of our guests even take a little bit of coaching in the months leading up to the trip to get the most out of their vacation.

Info percorso

 

Quanti giorni dura il tour?

6 giorni

L’ingressi a tutti i musei sono inclusi nel prezzo?

The entrance to the Ferrari Museum in Maranello and the Casa Enzo Ferrari Museum in Modena are included.

Posso portare qualcuno con me, anche se quella persona non prende il ride in bicicletta?

Yes. You will need to point this out during the booking process to create a custom itinerary for them. Many times these activities include guided city tours, shopping at the most renowned outlets in our region, guided hikes or walks, wine tasting and many more.

Quali attività offri ai partner che non prenderanno la bici?

Most of all we offer guided city tours, exclusive shopping get aways, guided walks, wine tasting, visits to cheese, balsamic vinegar and other products factories, and many more.

Ho bisogno di parlare italiano per essere in grado di fare il viaggio?

No. All our guides speak English so you don’t have to worry about that.

Quali lingue parlano le guide?

For the moment we only have Italian and English speaking guides but stay tuned.

Quali lingue parlano le guide?

For the moment we only have Italian and English speaking guides but stay tuned.

How many guests are on a trip and on rides?

From 6 to 15, being 15 the maximum size for each group.

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